Return and Refund Policy

  • Purpose: To clarify the process for returns, exchanges, and refunds.
  • Key Points to Include:
    • Timeframe for returns (e.g., within 2 days of purchase).
    • Condition of the item for return (must be unused, original packaging, etc.).
    • Return process (how customers should initiate a return).
    • Refund policy (full refund, partial refund, or store credit).
    • Non-refundable items (e.g., sale items, digital products, or custom orders).